Frequently Asked Questions

Bikermedics often gets asked the following questions so we hope these answers will be useful to you: if not, or you have any further enquiries, please call or text us on 07903 194450 or fill in our contact form. What payment do you take ? BACS is the simplest way to pay - preferably in advance. Cash on collection welcome. Credit card is welcome. What areas do you cover? London is the area of speciality and where immediate assistance is possible. Home Counties welcome for deliveries and . Long distance is at a premium Can I text/voicemail you for a quote/booking on your mobile number? Voice mails are welcome although a very poor way of making a booking or requesting a quote. A text or email is far superior in conveying complex information like addresses and street names. Booking message preferably includes full name, bike make and model, bike registration, and full address and phone number. as well as availability on the day of collection for handing over the keys and access to bike (on street or in garage or garden) What happens if I need you to collect my bike but I am not with the bike? Standard procedure is to leave keys in a secure location e.g. family member, secret location, or trustworthy person. Can you take me as well as the bike to a garage? Up to 2 passengers welcome.  How do you arrange a collection with me? Email or text is essential with all of your bike details and location in full. Also happy to accept WhatsApp messages. Can be very useful for photo messages and map locations. How safe will my bike be in your van? Bike is parked in special clamps in the van and strapped down with 2-4 straps depending on weight of bike. Bike doesn’t move an inch during transport and is enclosed in a dead locked van at all times. Overnight storage is offered at a secure lockup at HQ. Are you insured to take my bike? Fully insured for bikes up to 50000 Do you work on Sundays? Can cover anytime ever although price is double on sundays and 20% extra on saturdays BikerMedics - there when you need us. Please note:  unfortunately we cannot provide roadside repairs.
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Bikermedics
Motorcycle Recovery When You Need us - 07903 194450
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Frequently Asked

Questions

Bikermedics often gets asked the following questions so we hope these answers will be useful to you: if not, or you have any further enquiries, please call or text us on 07903 194450 or fill in our contact form. What payment do you take ? BACS is the simplest way to pay - preferably in advance. Cash on collection welcome. Credit card is welcome. What areas do you cover? London is the area of speciality and where immediate assistance is possible. Home Counties welcome for deliveries and . Long distance is at a premium Can I text/voicemail you for a quote/booking on your mobile number? Voice mails are welcome although a very poor way of making a booking or requesting a quote. A text or email is far superior in conveying complex information like addresses and street names. Booking message preferably includes full name, bike make and model, bike registration, and full address and phone number. as well as availability on the day of collection for handing over the keys and access to bike (on street or in garage or garden) What happens if I need you to collect my bike but I am not with the bike? Standard procedure is to leave keys in a secure location e.g. family member, secret location, or trustworthy person. Can you take me as well as the bike to a garage? Up to 2 passengers welcome.  How do you arrange a collection with me? Email or text is essential with all of your bike details and location in full. Also happy to accept WhatsApp messages. Can be very useful for photo messages and map locations. How safe will my bike be in your van? Bike is parked in special clamps in the van and strapped down with 2-4 straps depending on weight of bike. Bike doesn’t move an inch during transport and is enclosed in a dead locked van at all times. Overnight storage is offered at a secure lockup at HQ. Are you insured to take my bike? Fully insured for bikes up to 50000 Do you work on Sundays? Can cover anytime ever although price is double on sundays and 20% extra on saturdays BikerMedics - there when you need us. Please note:  unfortunately we cannot provide roadside repairs.
FAQ Motocycle Recovery when you need us Bikermedics 07903 194450
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